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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jacob Santos

March 13, 2023

5  out of  5 rating by Jacob Santos
"Ask for Tyler! Tyler has been an honor to work with after transitioning Insurances from a competitive company. He has been very informative, transparent in the way that his company creates policies and extremely personable to help me feel like I’m working in a partnership to benefit my family and not just another number in their quarter. Thank you for everything! I highly recommend this guy for any of your questions or concerns with how your insurance is being taken care of."

Katie Bennett

March 1, 2023

5  out of  5 rating by Katie Bennett
"Hannah was amazing! She worked with me and was very pleasant!"

Mckenzie Sundall Gaspar

February 27, 2023

5  out of  5 rating by Mckenzie Sundall Gaspar
"I switched from Progressive after a bad customer service experience there. Matt was very helpful and saved my husband and I over $200 a year."

Cade Murray

February 1, 2023

5  out of  5 rating by Cade Murray
"Hey guys, I recently switched over to state farm from the help of Tyler Sinclair and wow. Fast responding, very informative, and great service. In the matter of minutes my information was switched over. If you’re looking for great service call this company!"

mary jo aversano

January 31, 2023

5  out of  5 rating by mary jo aversano
"I totally enjoyed my experience meeting with Matt Kolln at the Urbandale State Farm office. He not only was knowledgeable about the insurance I needed, he took the time to get to know me. We reviewed the coverages I currently had and the coverages I might need in the future and Matt was able to provide a comparable price range that I could afford. I am recommending State Farm to all my family and friends."

fabiola plascencia

January 14, 2023

5  out of  5 rating by fabiola plascencia
"Matt was amazing at getting me wonderful rates for my home, car and small business insurance! I recommend getting your insurance through them!"


January 13, 2023

5  out of  5 rating by David
"Very nice staff and responsive. Good interview process to make sure we had the right type and amount of insurance. Rates were very competitive."

D Strawn

January 12, 2023

5  out of  5 rating by D Strawn
"I am really impressed with their level of communication. It's not invasive at all but they also share important information as soon as it's available. The level of communication is just right and I couldn't be happier with the service."

Katie Thompson

December 29, 2022

5  out of  5 rating by Katie Thompson
"Tyler did a great job explaining the process, making it quick and painless. He was very knowledgeable in helping me get my life insurance figured out. Very impressed with him and would recommend him to anyone"

Timothy Trausch

December 28, 2022

5  out of  5 rating by Timothy Trausch
"Matt was very knowledgeable about explaining the policy that would be best for us. He helped us through the whole process and even took time to check back with us later. Highly recommend."

Genever Judule

December 28, 2022

5  out of  5 rating by Genever Judule
"Matt was amazing 👏 🤜🤝 .I went to their office and I was welcome. I get to talk and see what was going on. I ask questions and get to be the one making the decision about my policy and jut being part of it all. I highly recommend Matt as your agent 👌 👍. I recommend state farm 🚜 👌 they can help with whatever you need."

Sandra M

December 1, 2022

5  out of  5 rating by Sandra M
"Matt did an excellent job reviewing our policies and ensuring that all of the discounts we qualify for are in place. He is going the extra mile to rectify the discounts our previous agent neglected to keep in place. Hannah is also very knowledgeable and helpful. Very impressed with the dedication to quality customer service at this office."

Brittney Alexander

November 16, 2022

5  out of  5 rating by Brittney Alexander
"I switched from Progressive. Matt made the process quick and easy. He talked me through each step and made sure I was comfortable with each section. He didn’t pressure me, but he gave me options and brought key things to my attention. I got more coverage for a great price. The office was clean and relaxed. I felt like a person, not a number."

Tyler Cremeens

November 2, 2022

5  out of  5 rating by Tyler Cremeens
"Matt was very helpful and knowledgeable. Helped to cut my auto insurance price in half! Also took the time to actually sit down and talk through everything face to face, instead of trying to sell me the most expensive policy over the phone. Definitely recommend giving them a call!"

brent gibson

September 16, 2022

5  out of  5 rating by brent gibson
"Wonderful experience here at state farm,we went over my policie in full detail and he explained every thing in a professional manner.Well done state farm two thumbs up👍🏽👍🏽"

Stephen Bunce

September 2, 2022

5  out of  5 rating by Stephen Bunce
"Hannah helped me with a auto accident claim this evening. She was above and beyond any expectations I could have asked for. Don’t loose her she is outstanding!!"

Carri Eckhart

July 20, 2022

5  out of  5 rating by Carri Eckhart
"Very helpful! Matt saved us a significant amount on both our auto and homeowners insurance! Great experience!"

Steven S

July 8, 2022

5  out of  5 rating by Steven S
"Matt was very helpful in replying to email messages with my many policy questions, walking through the coverages and explaining each part, and ensuring that my new auto & renter's policies were as affordable and appropriate for my life circumstances as possible. Not pushy at all. Very proactive in responding to questions and getting a new customer for State Farm!"

Nate Smith

May 11, 2022

5  out of  5 rating by Nate Smith
"Matt was very friendly and helpful. Took the time to answer all of my questions and concerns."

Kori Haburn

April 6, 2022

5  out of  5 rating by Kori Haburn
"Matt did a great job at explaining my home and auto insurance policies, I’ve never had anyone sit down and take the time to do that with me before. They also saved me over 30$ a month on my policies! 10/10 recommend."

Todd Cowman

March 24, 2022

5  out of  5 rating by Todd Cowman
"Very recently switched our home and auto policies to State Farm and had an excellent experience with Matt Kolin (James Walford agency). In addition to providing very competitive rates Matt was very personable and thorough by helping me understand where potential gaps in insurance and financial needs existed. Give Matt a chance to earn your business. You’ll not be disappointed."

Patrice McGrew

March 15, 2022

5  out of  5 rating by Patrice McGrew
"Matt was very informative. Answered all questions clearly. Very good experience with whole team."

Ann Higgins

February 10, 2022

5  out of  5 rating by Ann Higgins
"Working with Matt was great. He saved me over $1000 for the same coverage. I would recommend Matt to anyone."

Anna Curtis

February 1, 2022

5  out of  5 rating by Anna Curtis
"Matt was super helpful and friendly. Highly recommend!"

Corliss Smith

January 25, 2022

5  out of  5 rating by Corliss Smith
"Matt was very efficient and personable! In one visit he saved me $700+ and gave me better coverage. He really helped understand what benefits I had with my current insurance company and how I could save money and enhance my benefits with State Farm! I’m very happy with the assistance I received!!!"