State Farm® Insurance Agent James Walford
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich Kleywegt (Necralius)
November 7, 2024
"Matt K, was great. He provided me complete coverage. He provided options not previously provided by old insurance company and we went through and made sure all items were needed that we have selected."
"Thanks for sharing Rich! Our aim is always on shooting people straight about their options!"
Roger Brown
October 31, 2024
"Very informative, gave complete information of the coverage for home, auto, and life insurance. Great customer service"
"Thank you Roger!"
mawia lalramdin
October 28, 2024
"The best customer service!"
"That’s what we’re striving for! Thanks Mawia!"
Justin Key Well
October 24, 2024
"Matt was awesome! Answered any questions and concerns. Matt was able to save me over $2,000 a year on home and auto insurance. It was great to work with Matt, he showed interest in getting to know me and my life to better understand what I needed. I will be recommending him to friends and family for sure."
"That’s a beautiful thing, Justin! We love saving people money and building relationships! Thanks so much for sharing."
Kyle Rapp
October 24, 2024
"Everyone in the office was friendly and professional. Definitely recommend!"
"Thanks Kyle! We feel so fortunate for customers like you!"
Amy Craddock
October 17, 2024
"Mike was very helpful and informative. Takes his time to make sure you’re set up with the best plan."
"Thank you, Amy! Great to hear you found value in working with Mike!"
jacob reiling
October 11, 2024
"Matt and Mike did a great job getting me set up with a new insurance bundle. Very personable and got me in right away!"
"Thanks Jacob! Congrats to you for taking a big step and funding cash value life insurance. We’re proud to be a part of your financial plan!"
Koofie Lsd
October 10, 2024
"Had a wonderful morning getting all good to go with my insurance. Couldn't have asked for a better experience. I will definitely be exclusive to state farm after my great customer experience!!! Thanks guys"
"That’s great to hear. Thanks for sharing your experience!"
Ashley Alvarado
October 3, 2024
"Super patient and understanding!"
"Thanks Ashley!"
Hsor Meh
October 3, 2024
"Mike and Matt were really helpful. They explained everything really nicely and thoroughly."
"Hsor, thanks so much for the review. Our Team was thrilled to work with you and help with not just auto/home, but Life Insurance too. Congratulations on taking that step! We’ll take great care of your household!"
Garret Allison
September 6, 2024
"Very nice people who will really try to help you get a policy that works for you."
"That’s exactly what we’re striving for Garret. We’re thrilled you had a 5 star experience! Thanks!"
Ashley Henriquez
September 3, 2024
"Mike went above and beyond finding us a new auto/home policy and saved us a lot of money on policies. Thank you so much!!"
"We’re so glad to hear about your positive experience with Mike, Ashley! Thanks for sharing!"
Tucker
August 1, 2024
"Matt was great to work with. Explained everything in detail in a comfortable and inviting environment. I saved money and got better coverage with someone I trust. Can’t ask for more than that!"
"Thanks Tucker! We’re glad you had the on-boarding experience you deserve!"
David Lee
July 31, 2024
"Go see Matt Kolln and save you a bunch of $$$! I had progressive for many many years and never once felt I had a relationship with an agent like I do now with Matt"
"Thanks David. We’re lucky to have people like Matt who cares so much about our customers!"
Alicia Tjelmeland
July 25, 2024
"Had a really great experience switching to State Farm after our previous insurance company's premiums skyrocketed. Worked with Matt K and he was very responsive, knowledgeable, and worked with us to get us the coverage we needed at a price we could afford. We are very happy with the customer service."
"Thanks so much for sharing, Alicia! We’ll take great care of your household!"
Amir Hill
July 25, 2024
"Very helpful no matter the circumstances these guys have been patient and a real resource.."
"That means a lot, Amir! Thank you!"
Joander Moreno
July 18, 2024
"Good experience"
"Thanks for sharing!"
Hunter Brown
July 3, 2024
"Matt did an awesome job very friendly and helpful and of course better rates than farmers insurance very happy so far"
"Glad to help Hunter! Thank you for your business and taking the time to share your experience!"
Jocelyn Tong
June 30, 2024
"Mates reached out to me through email and then by call. The quotes I received were exactly what I was looking for. We set up an appointment in person to finalize everything. Mates is honest and clear about explaining coverage. He helped me maximize my discounts by bundling auto and renter's insurance in addition to Drive Safe & Save. He walked me through each policy and made sure to answer any questions to better my understanding. He's very friendly and easy to talk to. The whole process was comfortable and not so intimidating! Honestly, the best experience I've ever had getting insurance."
"Thanks so much Jocelyn! Mates does a great job!"
Jackie Lloyd
June 13, 2024
"Working with Dana has been so wonderful! She provides excellent customer service and was so patient with me and my many questions."
"Thank you Jackie! We agree Dana is a SUPERSTAR!"
G Michael
June 4, 2024
"Met with Matt today to discuss insurance rates. Matt was incredibly friendly and personable, answering any questions I had and asking relevant questions of me to better understand my families needs. I am thrilled with the rates I was quoted and appreciated the no pressure environment or attempt at selling me on products I don’t need. I would feel confident recommending people to at least have a conversation with Matt about their insurance needs."
"That is what we’re aiming for at Walford State Farm- educational, no pressure, options and decisions. Thanks so much for your business!"
Ronnie Demoss
May 21, 2024
"Quick and easy!"
"Thanks Ronnie! Matt really enjoyed meeting you and learning more about you today!"
Adam Ahrens
May 14, 2024
"Saved a ton of money, which is fun, but an exceptional experience. Matt answered some difficult questions I asked with knowledge, confidence, and helped me confirm that switching to not only State Farm, but this agency was absolutely the right choice. I’ll be here for many, many years."
"Thanks so much Adam! We’re thrilled to be working with you as well!"
jessie newman
May 13, 2024
"Good good"
"Thanks Jessie! "
Elva Galvan
March 16, 2024
"Matt K. he was really helpful and we went through all the services I needed to be insured for home and auto also Life insurance, he explained to me really well and had patients with all my questions I had ! I will recommend Matt to friends and family."
"Thanks so much Elva! We’re grateful for your business!"