State Farm® Insurance Agent James Walford
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
harold Waggoner
December 8, 2025
"The best State Farm Agency the U.S.A.! Dana is the best and so wonderful!"
"Thank you Harold!"
Shannon Chicoine
November 24, 2025
"James Walford and his staff are a refreshing change from the ‘business as usual’ people I have dealt with in other insurance or financial areas. They treat you fairly and have your best interest in mind. Highly recommend this group for any insurance needs."
"Thank you, Shannon! It’s been an absolute pleasure working with you over the years!!"
jo long
November 20, 2025
"My experience after dealing with Kylie Young is as follows: The James Walford State Farm Insurance Agency is a First Class Agency. Kylie was very knowledgeable about the auto insurance policy I was interested in. I had been with Nationwide for 24 years but decided to part company on my personal auto policy with them and bring it over to State Farm. I totally felt like they wanted my business and gave me a fair shake on policy pricing. I live in Marion, Iowa, and met Kylie Young thru internet quotes. She is based out of Des Moines, Iowa, and I have never met her personally, but feel like I know her well. Thank you again for the fine service I received from you, Kylie. If James Walford hires people like you, his agency will keep on thriving, which it probably always has been a great place to do business."
"Wow Jo, we are flattered by your words and will do everything we can to prove you right! Kylie brings competence and caring to her customers every day and we’re grateful you experienced that and shared!"
Jake
November 11, 2025
"Michael was very professional and very helpful"
"Thank you, Jake! "
Ema Ibrahimovic
October 29, 2025
"Amazing prices 🤗"
"Thanks so much, Ema! We love saving people money!$!"
Cindy Baldwin
October 13, 2025
"Elizabeth Wilbur is so patient, kind, and professional. I called her on Friday and again on Monday because I am in the process of moving to another place with my husband. I needed to transfer the renters insurance. She helped me but I had the wrong address for the additional interest. She was able to help me right away and we didn't have a long wait at all for my error. I apologized and she reassured me that she was here to help and yes she did help. I am so grateful to Elizabeth. She was very knowledgeable. I am blown away by her urgency and attentiveness on getting this done onmy family's behalf. State Farm management, Elizabeth deserves a raise and she is clearly the heartbeat of this great company. Please give her a raise because she is truly a keeper."
"Thank you so much, Cindy! We agree, Elizabeth is an incredibly valuable asset to our local Team. We appreciate you taking the time to share!!"
Jeanne Nichol
October 7, 2025
"Always helpful n knowledgeable."
"Thank you, Jeanne!"
Kris Klop
October 1, 2025
"Mandee and the whole crew at Walfod State Farm always go above and beyond! I wouldn't want a different agent, agency staff, or insurance company."
"Thank you, Kris! We love working with you too. Thanks for your continued loyalty!!"
Steve Poli
September 11, 2025
"Quick and friendly and helpful service"
"Thanks Steve!"
Brianna Sprague
September 9, 2025
"I would like to see an record keeping system in place for when I call in, I inquired a while ago about event insurance but there didn't seem to be a way for future employees to see what was discussed in a previous discussion. Other than that I am very satisfied with my service with State Farm."
"Hi Brianna, we’ll reach out today for clarity!"
Dakota Butrum
August 29, 2025
"Great at explaining everything and helped save money with better coverage from previous insurers. Highly recommend stopping in or calling."
"We love hearing that, Dakota! Thanks so much!"
Mark Kramme
August 13, 2025
"Kylie was great to work with! Thanks for your help!!"
"Thanks so much, Mark! Kylie takes a lot of pride in helping good, local people just like you! "
Alyssa Johnson
July 21, 2025
"Mike was very helpful assisting me with insurance and any questions I had."
"Thanks so much, Alyssa!"
Glorie Ntare
July 18, 2025
"He did wonderful job"
"Thank you Glorie!!"
Kevin Kalahiki
June 24, 2025
"James is amazing!! He went over everything in detail and in a way that was very easy to understand. He made some recommendations that just made sense. It’s the first time that I actually understood my policy."
"Thanks so much, Kevin! Thanks for trusting us with your planning. We appreciate you!"
tanesha thompson
June 10, 2025
"Mike was awesome to talk to. I learned alot of information in a short time. Helpful and made things easy for me. I will definitely refer my family and friends"
"Thanks so much, Tanesha! We’re thrilled you had a pleasant experience switching to our office!"
Gary Roseman
April 21, 2025
"Very good experience, Mike is knowledgeable, good to work with, thorough and timely."
"Thank you so much, Gary!"
Hannah Reierson
April 17, 2025
"Mike was super helpful on getting my insurance all sorted out!"
"Thanks so much, Hannah! We’re thrilled to help solve auto/home and even more so your household plan for life insurance! We appreciate you!!"
Benjemin
April 9, 2025
"Mike did great care of me and my family!"
"Thanks so much, Ben!"
Mikayla Coons
April 9, 2025
"Super friendly, very helpful!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Y J
March 18, 2025
"I was looking to lower my auto and home insurance premium so I called the office for a quote. Matt helped me, and he made the effort to make sure I get all the eligible discounts. He is also very knowledgeable and provided me good advice on the process of transitioning between insurance. I feel very confident working with someone that is local and easy to get ahold of. It was a very pleasant experience overall!"
"Thanks so much, Yuxi! We love to make switching easy and saving people money!!"
Stacie Maass
March 18, 2025
"James reached out proactively to offer me a quick quote. So glad he did as he and his office are so friendly, efficient, and knowlegeable, and there was a significant cost savings. Thanks Dana for always promptly answering my emails/ questions. Great and responsive office."
"Thank you for the kind words, Stacie! We appreciate you!!"
Chris Hudson
March 15, 2025
"Wonderful staff, very helpful and knowledgeable."
"Thanks Chris, that means a lot!"
A Nu Sung
March 13, 2025
"Mike did really wonderful helping us with home and auto insurance! Very nice guy!"
"Thank you so much for the feedback!"
Tina figueroa torres
February 14, 2025
"Mike was absolutely amazing. Very knowledgeable and thorough. He for sure made this country experience a great one and I will most definitely be recommending him to anyone everyone I know. Thank you Mike"
"Thanks so much for the feedback, Tina. We love saving people money, while improving coverage! Congrats on getting that life insurance in place as well!"